May 2015
How to Prepare your Customers for an Exceptional Service Experience!
Blog
How to Prepare your Customers for an Exceptional Service Experience!
5 Likes
April 2015
Your Inner Circle - Work On Yourself Wednesd…
video
Your Inner Circle - Work On Yourself Wednesd…
2 Likes
COURTESY SHUTTLE DRIVERS... Critical piece to your success puzzle.
Courtesy Shuttle Driver (CSD)…
Blog
COURTESY SHUTTLE DRIVERS... Critical piece to your success puzzle.
2 Likes
What I Sincerely Hope My Local Car Dealer Can Learn From Tire-Rama
(I originally posted this on LinkedIn; thus the first few…
Blog
What I Sincerely Hope My Local Car Dealer Can Learn From Tire-Rama
7 Likes
March 2015
WHAT CONSTITUTES A GREAT WORKPLACE? SW Service Solutions Newsletter
Blog
WHAT CONSTITUTES A GREAT WORKPLACE? SW Service Solutions Newsletter
4 Likes
February 2015
January 2015
Poor Phone Skills Could Be Costing You A Lot More Than You Realize!
Blog
Poor Phone Skills Could Be Costing You A Lot More Than You Realize!
7 Likes
November 2014
18 Body-Language Tricks To Make A Great Firs…
By: PETER ECONOMY
How you sit says a lot about you.
Research shows that 60 to 90% of our communication with others is nonverbal, which means the body language we use is extremely important. In addi…
Discussion
18 Body-Language Tricks To Make A Great Firs…
5 Likes
Discussions
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71 Likes
It's Time to Pivot Customer Service
By : Frank Eliason
Shared: From your friends TechAutoCareers.com® the online resource for the Automotive Sales Consultant
Let's start off with a very basic question, why do you contact a Customer Ser…
Discussion
It's Time to Pivot Customer Service
1 Like
October 2014
Pitch Perfect: 9 Do's & 6 Don'ts of Presenta…
By:Lucy P. Marcus
How do you present so that you walk out with a yes?
Shared: From your friends TechAutoCareers.com® the online resource for the Automotive Sales Consultant
One of the most frequen…
Discussion
Pitch Perfect: 9 Do's & 6 Don'ts of Presenta…
1 Like
Persistence Wears Down Resistance
Persistence Wears Down Resistance
By: Alan Ram
I said this before and I'll say it again, I have learned so much about…
Blog
Persistence Wears Down Resistance
4 Likes