February 2015
January 2015
Poor Phone Skills Could Be Costing You A Lot More Than You Realize!
Blog
Poor Phone Skills Could Be Costing You A Lot More Than You Realize!
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November 2014
18 Body-Language Tricks To Make A Great Firs…
By: PETER ECONOMY
How you sit says a lot about you.
Research shows that 60 to 90% of our communication with others is nonverbal, which means the body language we use is extremely important. In addi…
Discussion
18 Body-Language Tricks To Make A Great Firs…
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It's Time to Pivot Customer Service
By : Frank Eliason
Shared: From your friends TechAutoCareers.com® the online resource for the Automotive Sales Consultant
Let's start off with a very basic question, why do you contact a Customer Ser…
Discussion
It's Time to Pivot Customer Service
1 Like
October 2014
Pitch Perfect: 9 Do's & 6 Don'ts of Presenta…
By:Lucy P. Marcus
How do you present so that you walk out with a yes?
Shared: From your friends TechAutoCareers.com® the online resource for the Automotive Sales Consultant
One of the most frequen…
Discussion
Pitch Perfect: 9 Do's & 6 Don'ts of Presenta…
1 Like
Persistence Wears Down Resistance
Persistence Wears Down Resistance
By: Alan Ram
I said this before and I'll say it again, I have learned so much about…
Blog
Persistence Wears Down Resistance
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September 2014
"What Not To Say" Sally Whitesell's Service Solutions Spring Newsletter
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"What Not To Say" Sally Whitesell's Service Solutions Spring Newsletter
6 Likes