February 2015
Amy Kern-Smith
Member
Amy Kern-Smith
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OUTRAGED: How Detroit and the Wall Street Car Czars Killed The American Dream
"Outraged - How Detroit and the Wall Street Car Czars Killed The American Dream" is now available on Amazon, Barnes & Noble and on Kindle(links below). For more information,…
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OUTRAGED: How Detroit and the Wall Street Car Czars Killed The American Dream
12 Likes
January 2015
Poor Phone Skills Could Be Costing You A Lot More Than You Realize!
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Poor Phone Skills Could Be Costing You A Lot More Than You Realize!
7 Likes
November 2014
18 Body-Language Tricks To Make A Great Firs…
By: PETER ECONOMY
How you sit says a lot about you.
Research shows that 60 to 90% of our communication with others is nonverbal, which means the body language we use is extremely important. In addi…
Discussion
18 Body-Language Tricks To Make A Great Firs…
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It's Time to Pivot Customer Service
By : Frank Eliason
Shared: From your friends TechAutoCareers.com® the online resource for the Automotive Sales Consultant
Let's start off with a very basic question, why do you contact a Customer Ser…
Discussion
It's Time to Pivot Customer Service
1 Like
October 2014
Pitch Perfect: 9 Do's & 6 Don'ts of Presenta…
By:Lucy P. Marcus
How do you present so that you walk out with a yes?
Shared: From your friends TechAutoCareers.com® the online resource for the Automotive Sales Consultant
One of the most frequen…
Discussion
Pitch Perfect: 9 Do's & 6 Don'ts of Presenta…
1 Like
Persistence Wears Down Resistance
Persistence Wears Down Resistance
By: Alan Ram
I said this before and I'll say it again, I have learned so much about…
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Persistence Wears Down Resistance
4 Likes
September 2014
"What Not To Say" Sally Whitesell's Service Solutions Spring Newsletter
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"What Not To Say" Sally Whitesell's Service Solutions Spring Newsletter
6 Likes