OK.... here it is.... the vast majority (and I know you may be the exception!) of talented Sales Reps, and Sales Managers flat out suck on Sales Calls. Don't throw rocks at me…
Blog THE ELEPHANT IN THE ROOM 2 Likes What do you think of the new FB changes? I think this is slow and I can't cover as much in a short time. I liked seeing the bigger picture of what is going on. What do you think? Blog What do you think of the new FB changes? 1 Like Follow Me - I'm Right Behind YouLast week I was busy leading a class of new salespeople through our 21st Century Sales Program(c) and as with all of my classes, one or two students always emerge as leaders but, not always the…
Blog Follow Me - I'm Right Behind You 4 Likes Go ahead….Embrace FAILURE!Baseball is America’s game. It provides thrills, strategy, suspense,…
Blog Go ahead….Embrace FAILURE! 4 Likes Are you utilizing video of your happy customers?
Are you trying to decide what your Social Media process should look like?
Are you trying to decide where to begin and what to do?
One of the easiest and…
Blog Are you utilizing video of your happy customers? 10 Likes Warranty Administration ProceduresI have worked in most positions in a dealership. In each department, there are established procedures that are used to complete tasks to meet forcasted goals. Sales use stringent procedures to…
Blog Warranty Administration Procedures 5 Likes Do You Have a Career or a Job?As shocking as this might seem to my peers in the automotive industry, I am not much of a golfing fan. …
Blog Do You Have a Career or a Job? 4 Likes Why Sales Production May Drop video Why Sales Production May Drop 5 Likes Your customer appraising their own trade via KBB!Kelly Blue Book, the self proclaimed “The Trusted Resource” is used by consumers every…
Blog Your customer appraising their own trade via KBB! 6 Likes Fred Thompson on the Economy video Fred Thompson on the Economy 2 Likes Dealer Elite's Exclusive Interview with "CarsDirect.com"Dealer Elite's Exclusive Interview with "CarsDirect.com"
1.What is CarsDirect?
CarsDirect.com has been in the online automotive business for…
Blog Dealer Elite's Exclusive Interview with "CarsDirect.com" 4 Likes If Only - I Want To Think About It series video If Only - I Want To Think About It series 8 Likes How Nineteen Patriots Made a Difference in the Auto IndustryIIt is not my job, it is my duty to be inspired and inspire others. Since my early twenties, I have said…
Blog How Nineteen Patriots Made a Difference in the Auto Industry 3 Likes What is the “Level of Expectation”?? (Part 4 of 4) – Service DriveIn (Part 1) of this blog, we talked about the experience you receive…
Blog What is the “Level of Expectation”?? (Part 4 of 4) – Service Drive 3 Likes Snap out of it!Do you ever wonder why some people seem to “have it all” and others complain all the time? Why do people continue to choose to fail? Why do people keep Blaming others if things don't go as…
Blog Snap out of it! 2 Likes What is the “Level of Expectation”?? (Part 3 of 4) – F&I/Business ManagerIn (Part 1) of this blog, we talked about the experience you receive…
Blog What is the “Level of Expectation”?? (Part 3 of 4) – F&I/Business Manager 6 Likes Stop looking for the h*** in oneStatistics reveal the average golfer has a 1 in 12,000 chance of…
Blog Stop looking for the h*** in one 4 Likes The ultimate customer service story is inspi… video The ultimate customer service story is inspi… 1 Like The 3 D’s …Unlocking your goalsGuidance comes to us in all forms of inspiring moments. We can be inspired by a loss that produces an epiphany and…
Blog The 3 D’s …Unlocking your goals 3 Likes Creating Customers For Life - Sales Training… video Creating Customers For Life - Sales Training… 2 Likes What Would It Take?I try to spend at least a little time each day reading forums and blogs from outside the auto industry because I think there is a lot to learn from other business communities. Today, I found an…
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