Jim Kristoff's Likes
September 2011
Last week I was busy leading a class of new salespeople through our 21st Century Sales Program(c) and as with all of my classes, one or two students always emerge as leaders but, not always the…
Blog Follow Me - I'm Right Behind You 4 Likes Go ahead….Embrace FAILURE!Baseball is America’s game. It provides thrills, strategy, suspense,…
Blog Go ahead….Embrace FAILURE! 4 Likes Are you utilizing video of your happy customers?
Are you trying to decide what your Social Media process should look like?
Are you trying to decide where to begin and what to do?
One of the easiest and…
Blog Are you utilizing video of your happy customers? 10 Likes Warranty Administration ProceduresI have worked in most positions in a dealership. In each department, there are established procedures that are used to complete tasks to meet forcasted goals. Sales use stringent procedures to…
Blog Warranty Administration Procedures 5 Likes Do You Have a Career or a Job? As shocking as this might seem to my peers in the automotive industry, I am not much of a golfing fan. …
Kelly Blue Book, the self proclaimed “The Trusted Resource” is used by consumers every…
Blog Your customer appraising their own trade via KBB! 6 Likes Fred Thompson on the EconomyDealer Elite's Exclusive Interview with "CarsDirect.com"
1.What is CarsDirect?
CarsDirect.com has been in the online automotive business for…
Blog Dealer Elite's Exclusive Interview with "CarsDirect.com" 4 Likes If Only - I Want To Think About It series IIt is not my job, it is my duty to be inspired and inspire others. Since my early twenties, I have said…
In (Part 1) of this blog, we talked about the experience you receive…
Blog What is the “Level of Expectation”?? (Part 4 of 4) – Service Drive 3 Likes Snap out of it!Do you ever wonder why some people seem to “have it all” and others complain all the time? Why do people continue to choose to fail? Why do people keep Blaming others if things don't go as…
Blog Snap out of it! 2 Likes What is the “Level of Expectation”?? (Part 3 of 4) – F&I/Business ManagerIn (Part 1) of this blog, we talked about the experience you receive…
Blog What is the “Level of Expectation”?? (Part 3 of 4) – F&I/Business Manager 6 Likes Stop looking for the h*** in oneStatistics reveal the average golfer has a 1 in 12,000 chance of…
Blog Stop looking for the h*** in one 4 Likes The ultimate customer service story is inspi…Guidance comes to us in all forms of inspiring moments. We can be inspired by a loss that produces an epiphany and…
Blog The 3 D’s …Unlocking your goals 3 Likes Creating Customers For Life - Sales Training…I try to spend at least a little time each day reading forums and blogs from outside the auto industry because I think there is a lot to learn from other business communities. Today, I found an…
Blog What Would It Take? 4 Likes The "Holy Grail" of SalesI started some advice for Nancy Simmons in another section and it grew into a story I think some of you might find interesting.
Nancy is developing tailored CRM software for a client. I had…
Blog The "Holy Grail" of Sales 6 Likes
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