Unfair and Deceptive Acts and Practices…
Steve Stauning's Likes
August 2016
Attract & Sell More Trade-In Leads Today!
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Attract & Sell More Trade-In Leads Today!
2 Likes
June 2016
The ONLY Goals of Your Website
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Undeniable Advantage - Breakthrough Website…
3 Likes
I hate to break it to you, but if you run a for-profit business…
Blog The ONLY Goals of Your Website 2 Likes Undeniable Advantage - Breakthrough Website…May 2016
Ask for Referrals? If I was the Dealer, I’d Prefer You Ask for a Little Yelp
Among the many activities I complete in advance of a dealer…
Blog Ask for Referrals? If I was the Dealer, I’d Prefer You Ask for a Little Yelp 2 LikesApril 2016
Mastering The Phones: The 3 Cs of Phone Skil…
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Mastering The Phones: The 3 Cs of Phone Skil…
2 Likes
5 Tips to Increase Express Auto Service Sales
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Be-Back Training: How to get a Be-Back to Be…
1 Like
BLACK BOOK AGREEMENT WITH AUCTION SIMPLIFIED POWERS PROFIT-MINDED WHOLESALE AUCTIONS
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Overcoming Objections: Not ready to buy...
1 Like
Overcoming Objections: Is That Your Best Pri…
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Overcoming Objections: Is That Your Best Pri…
2 Likes
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Mastering The Phones: The 3 Cs of Phone Skil…
2 Likes
5 Tips to Increase Express Auto Service Sales
DEALERSHIP SERVICE DEPARTMENTS: MAKE A GOOD FIRST…
Blog 5 Tips to Increase Express Auto Service Sales 3 Likes Nothing Replaces Sound Performance Managemen… I’m sure that at some time in your retail automotive career you’ve been advised not to “chase shiny objects.” And if you attended the 2016 NADA Convention earlier this month, you are certainly aware… Discussion Nothing Replaces Sound Performance Managemen… 3 Likes Be-Back Training: How to get a Be-Back to Be…
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Be-Back Training: How to get a Be-Back to Be…
1 Like
BLACK BOOK AGREEMENT WITH AUCTION SIMPLIFIED POWERS PROFIT-MINDED WHOLESALE AUCTIONS
Black Book, a division of Hearst Business Media that provides new- and used-vehicle valuation services and custom data licensing solutions, today announced a partnership whereby it becomes the…
Blog BLACK BOOK AGREEMENT WITH AUCTION SIMPLIFIED POWERS PROFIT-MINDED WHOLESALE AUCTIONS 1 Like Are New Opportunities a Distraction?Will new opportunities set you apart from the competition or will they be a distraction? In order for you to stay relevant and grow in your industry, you can't remain stagnant.
In this…
Blog Are New Opportunities a Distraction? 1 Like Overcoming Objections: Not ready to buy...
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Overcoming Objections: Not ready to buy...
1 Like
Overcoming Objections: Is That Your Best Pri…
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Overcoming Objections: Is That Your Best Pri…
2 Likes
March 2016
20 Things Dealers May Not Know About Unfair and Deceptive Acts and Practices Statutes – But Probably Should
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20 Things Dealers May Not Know About Unfair and Deceptive Acts and Practices Statutes – But Probably Should
4 Likes
The 3 Best Ways to Recruit Top Talent: By Chris Saraceno
As many Business owners and recruiters have found as they aim for hiring talent that contributes on a high level to their business, it is not often as simple as posting an ad and reviewing…
In a transparent, information-rich world where showrooming is commonplace, a pricing tactic used by many retailers seems strangely shortsighted. For lack of a better term, let’s call this…
Blog Is Duplicitous Pricing Good Business? 4 Likes Don’t Let Poor CSI Make You Afraid of Recall Customers Automotive recalls present an opportunity to maintain and improve dealer and…
February 2016
Playing 'hide the salami' with your live chat will kill car deals
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A MODERN CAR-GUY FABLE
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WHAT HAPPENED TO THE GENERAL MOTORS’ USED CAR PROGRAM –HOW IT WAS BORN - A MODERN CAR GUY FABLE…
November 2015
Is Your Online Service Scheduling Application Chasing Your Customers Elsewhere?
Let me start this post by stating unequivocally that I am big fan of online service scheduling applications for car dealers. When set up correctly, these little tools can save you and your…
Blog Is Your Online Service Scheduling Application Chasing Your Customers Elsewhere? 2 LikesOctober 2015
Top 3 Questions Customers Ask About Used Cars, and How to Respond to Them
The used car market is flourishing today…
Blog Top 3 Questions Customers Ask About Used Cars, and How to Respond to Them 2 Likes The Great BDC Robbery: How Reconciliation Allows Your BDC to Steal from YouIf you're a GM or dealer principal I have to ask: Do you have any idea what your BDC is doing right now? …
Blog The Great BDC Robbery: How Reconciliation Allows Your BDC to Steal from You 3 Likes
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