Steve Stauning's Likes

May 2015

Minor Service Department Re-Org Produces 30%… Several years ago, when I was employed by NCM Associates as their Senior Retail Operations Consultant, I was fortunate to secure an engagement with a very pro-active dealership in the Midwest for a F… Discussion Minor Service Department Re-Org Produces 30%… 2 Likes Free Video Training for Everyone from the Receptionist to the General Manager

Free Online Video Training for Automotive Dealers

Are you an automotive dealer in search of an expensive, online, video training offering for which you can overpay and yet…

Blog Free Video Training for Everyone from the Receptionist to the General Manager 2 Likes

April 2015

There Is Good Failure and There Is Bad Failure

This was originally posted on the NCM…

Blog There Is Good Failure and There Is Bad Failure 3 Likes Who Owns Your Cars? Automakers Say They Do

The Digital Millennium Copyright Act is a law enacted in 1998, enforced and…

Blog Who Owns Your Cars? Automakers Say They Do 1 Like What Do Used Car Shoppers Want? New Study Reveals Habits, Needs and Wants

From the top 25 “must-have” vehicle features to the optimal number of marketplace photos, new report from CarStory provides key insights on…

Blog What Do Used Car Shoppers Want? New Study Reveals Habits, Needs and Wants 2 Likes

March 2015

Will Activity-Based Compensation Work for You?

Salesperson%20Activities%20Tracker_v2.pdf

You cannot manage results;…

Blog Will Activity-Based Compensation Work for You? 4 Likes

January 2015

The FTC Strikes AGAIN - What a Surprise!

Blog The FTC Strikes AGAIN - What a Surprise! 2 Likes

March 2014

Sales Management Super Conference

event Sales Management Super Conference 3 Likes

December 2013

Topseos + Vendor BS = Dealers being deceived

Recently I received an email from a Company called Topseos which showed many of the So called “top” companies for internet marketing.

This site caught my…

Blog Topseos + Vendor BS = Dealers being deceived 1 Like

October 2013

TrueCar at it Again! <a href="http://www.autonews.com/article/2013...#axzz2ivbVc1U9">http://www.autonews.com/article/2013...#axzz2ivbVc1U9</a> Does anyone else see the injustice here? Customer submits a lead on TrueCar and is then directed to a Honda dealership to buy a car. Customer d… Discussion TrueCar at it Again! 1 Like Exclusive Interview with Cliff Banks of The Banks Report

Chris Saraceno of DealerELITE and Cliff…

Blog Exclusive Interview with Cliff Banks of The Banks Report 3 Likes

March 2012

How Much Skin You Got In?

If you were afforded the opportunity to work at a dealership under the…

Blog How Much Skin You Got In? 4 Likes Press the Flesh

If you haven’t heard, there is a bit of political campaigning going on right now. Candidates are using every medium of communication to engage potential voters. They are using the social…

Blog Press the Flesh 10 Likes Invite a Friend FRIDAYS

event Invite a Friend FRIDAYS 24 Likes Picking The Best of The Best

As some of you may know, I served as the director of ecommerce for the Asbury Automotive Group (NYSE: ABG) a few years ago. One of the most rewarding things about working for a publicly-traded…

Blog Picking The Best of The Best 6 Likes

February 2012

Are You Among the Very Best SEO Companies in Automotive?

Are You Among the Very Best SEO Companies in Automotive?

Dealers United is seeking an SEO vendor to participate in our very first members-only deal; and if your company is…

Blog Are You Among the Very Best SEO Companies in Automotive? 1 Like

January 2012

There is no such thing as customers for life. It's just hype to make us feel good.

I have never met anyone 30 years or older that has bought every car and went back for service 100% of the time to the same dealership. Once we face the this fact we can figure out ways to get…

Blog There is no such thing as customers for life. It's just hype to make us feel good. 4 Likes