Mark Handlon's Likes
January 2017
The Evolution of the BDC: Has your dealership evolved?
Evolution Of The BDC: Has your dealership evolved?
A few years ago I performed speaking sessions at multiple conferences including Internet Battle Plan and Digital…
Blog The Evolution of the BDC: Has your dealership evolved? 1 Like Give Service Advisors a Break – It’s Time to Reduce the Noise Many dealers and managers outside of the service department don’t realize how…
One of my core beliefs is that life is a process. Even at times people…
Blog Be Great Where You Are 1 Like Fixed Operations: The Dealers Last Stand or Renewed Opportunity?It's easy to make a compelling argument that franchise auto dealers are at significant risk of going through a serious downturn, very similar to big box retailers like Macy's, J.C. Penny, Sears…
Blog Fixed Operations: The Dealers Last Stand or Renewed Opportunity? 1 Like Manager Confirmation Call Guide & Demonstration VideoAn appointment that is confirmed by a manager is the highest yield buyer in our industry. Check out this 2 minute video and …
Blog
Manager Confirmation Call Guide & Demonstration Video
3 Likes
Why Worry: Disrupting the Disrupters
The customer experience at your dealership is more important than ever before.…
December 2016
Ram on Fire Episode 9 - Lost lessons from Gl…
video
Ram on Fire Episode 9 - Lost lessons from Gl…
3 Likes
Stop Lying To Yourself About Dealership Turnover
video
Go Salt Your People's Oats
4 Likes
Trainers/Vendors
Automobile Trainers/Vendors...Question for all of you: How often while at a dealership doing what you do are you asked a question concerning hiring salespeople,staffing their BDC or internet dept? Th…
Discussion
Trainers/Vendors
2 Likes
There is a lot of talk going on about car dealership turnover.…
Blog Stop Lying To Yourself About Dealership Turnover 3 Likes 5 Ways Millennials Are Different From the Re… By: Sylvia Lafair If you hire Millennials, you will want to read this. If you are a Millennial, you need to read this. Then decide for yourself how to approach each other at work. In all my research… Discussion 5 Ways Millennials Are Different From the Re… 3 Likes Go Salt Your People's Oats
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