July 2017
And then the GM said, “We used to do that!”
It was in late 1987, and I was conducting an in-dealership workshop focused on Financial and Operational Planning and Controls. I was describing an F&I process that I had recommended to…
Blog
And then the GM said, “We used to do that!”
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April 2016
Nothing Replaces Sound Performance Managemen…
I’m sure that at some time in your retail automotive career you’ve been advised not to “chase shiny objects.” And if you attended the 2016 NADA Convention earlier this month, you are certainly aware…
Discussion
Nothing Replaces Sound Performance Managemen…
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