Letting Go of Negative PeoplevideoLetting Go of Negative People23 LikesMark Tewart Discusses How To Sell With Your…videoMark Tewart Discusses How To Sell With Your…4 LikesWhat happened to rolling the red carpet out for customers at dealerships ?Years ago the managers met all the customers when entering the dealership . Everyone was offered something to drink . In many dealerships the kids got a coloring book or a balloon with a happy face…BlogWhat happened to rolling the red carpet out for customers at dealerships ?7 LikesAutomotive Sales Training - The Death of the Traditional Dealership: Part 8
Surveys continually show that people dislike buying a vehicle. Although the numbers have gotten better over the years, people still dislike the car-buying experience. The key word here is…
BlogAutomotive Sales Training - The Death of the Traditional Dealership: Part 84 LikesDigital Divide or Digital Opportunity?
Technology has a double edged sword and equally can be "our killer" as much as it can be our "life savior". It also holds opportunity and our success at…
BlogDigital Divide or Digital Opportunity?4 Likes
October 2012
From the NCM Institute Blog: Work Smarter, Not Harder in Your Auto Dealership!
In my 25+ years in the automotive dealership training and consulting arena, I have been exposed to numerous dealership executives, department managers, and sales and service personnel who felt the…
BlogFrom the NCM Institute Blog: Work Smarter, Not Harder in Your Auto Dealership!9 Likes