September 2013
Healthy Habits = Higher Profitability
For dealers, productivity is a key element in our quest for profitability. Dealers expend unlimited resources on vendors who guarantee increased productivity. Whether purchasing the newest…
Blog
Healthy Habits = Higher Profitability
8 Likes
April 2013
Are You a Coach or a Critic?
Being in a position of leadership and…
Blog
Are You a Coach or a Critic?
11 Likes
February 2013
Automotive Sales Training - The Best Lesson You Should Learn From Super Bowl XLVII
The day after the Super Bowl it seems like everyone will be reviewing the commercials and deciding which one was best. The sports channels will review every detail from the game and the players…
Blog
Automotive Sales Training - The Best Lesson You Should Learn From Super Bowl XLVII
5 Likes
January 2013
Prospecting Phone Calls
Hey everyone!
Lets face it, as the cold weather approaches and the nights become longer some dealerships are going to experience less showroom traffic through the holiday season and the winter month…
Discussion
Prospecting Phone Calls
6 Likes
The Who, What, When, Where and Why Of Sales…
For the sake of clarity, I have both titled and constructed this post on training in five key areas. Hopefully it will lend itself to comments and additions in totem as well as in each respective ca…
Discussion
The Who, What, When, Where and Why Of Sales…
5 Likes
I joined the NCM team as a 20 group moderato…
A few years ago I was on a Best Practices Panel in Dallas with other dealers in BHPH. We discussed how each of our operations were set up and how we handled our daily challenges. One dealer on the…
Discussion
I joined the NCM team as a 20 group moderato…
2 Likes
August 2012
Understanding and Utilizing the Reverse TO
There may be many, wondering what do I mean when I say the Reverse TO. Yes! We have all heard of the TO effect when we actually “turn over” the call or up to a manager on duty and…
Blog
Understanding and Utilizing the Reverse TO
5 Likes
October 2011
Software
What software programs do you use at your dealership? It can be for any area of the store. Then the second question is how well does it work? What do you and don't you like about it?
We have a custom…
Discussion
Software
2 Likes