Some of the most consistent complaints I hear GM's, Managers and Dealer Principals talk about regarding Virtual Training Platforms are as follows:
Do your survey scores struggle from the delivery of the vehicle? Either you're rushed, they're rushed, or you don't know how to do it properly. To turn it around, practice Jeff's process of…
Blog Write Service Podcast: Episode 46- Delivering the Vehicle 1 Like A Real Call Dive In Blog A Real Call Dive In 2 Likes Peer-to-Peer: Designing a Mentorship Program for SuccessThere are a plethora of training programs and trainers in the automotive…
Blog Peer-to-Peer: Designing a Mentorship Program for Success 1 Like The 9 Best Back to College Reading BooksThe 9 Best Back to College Reading Books
Summer's over – it's time to…
Blog The 9 Best Back to College Reading Books 1 Like Failure does define youWhen you’re at low water mark in your life, people try to rescue…
Blog Failure does define you 1 Like Success in Professional Sales Podcast: Episode 45- The "Why Would You Want To Do That?" CloseThis week, Jeff discusses a close that is most effective when the customer is saying no to something that is actually required or highly, highly recommended. This close will deliver a 80-90%…
Blog Success in Professional Sales Podcast: Episode 45- The "Why Would You Want To Do That?" Close 1 Like Time to Skill Up!Talk to anyone in any position in the car business and I bet they can…
Blog It's Not Rocket Science 1 Like How to Measure the Value of Professional Sales TrainingAny business entity that decides to take on the commitment of training…
Blog How to Measure the Value of Professional Sales Training 2 Likes The Theory of 5 Amazon Download Event $3.99… event The Theory of 5 Amazon Download Event $3.99… 4 Likes The Weakest Link in Data Attribution Part II: Data StandardizationToday, too many dealerships rely on old attribution models, such as…
Blog The Weakest Link in Data Attribution Part II: Data Standardization 2 Likes Getting The Most Bang From Your Social Media BucksToday, it’s a well-known fact among dealers that a consistent presence on…
Blog Getting The Most Bang From Your Social Media Bucks 1 Like In Dealer Reviews, Women Rate Female Sales Consultants Higher Than Male ConsultantsDecrease the Gender Gap and Increase Revenue
Changing Culture,…
Blog In Dealer Reviews, Women Rate Female Sales Consultants Higher Than Male Consultants 2 Likes Hello, is It Me You’re Looking For?I frequently write about how, in my opinion, dealerships would be wise to…
Blog Hello, is It Me You’re Looking For? 1 Like Can You Sell Cars On Facebook Marketplace?Since Facebook has exploded, businesses have all rushed to capture their…
Blog Can You Sell Cars On Facebook Marketplace? 1 Like The Benefits of Thinking SmallWomen buy 45% of all vehicles at new car dealers today. Still, less than 1 in…
Blog Why Women Buyers Rate Saleswomen Higher Than Salesmen 1 Like Values Remained Stable Last WeekWelcome to this week's edition of Black Book Market Insights, with in-depth analysis of used car and truck valuation trends and insights straight from the auction lanes. …
Blog Values Remained Stable Last Week 1 Like Write Service Podcast: Episode 44- What's Your Process?This week, Jeff addresses the confusion about processes on the service drive. Which process or leader do you follow? Do you even have a process? Stay tuned to hear the importance of having a…
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