DealerELITE's Likes
August 2018
None of us live alone. We are a…
The goal of this is to help you find new and better ways to build a highly successful career in the car business and today I want to speak to you about…
Blog Selling in the Service Drive 4 Likes Success in Sales Podcast- Episode 39: The Order Blank CloseThis week, Jeff covers one of his favorite closes- The Order Blank Close. While this close is a classic, it still provides an extremely high closing ratio. This is perfect to use when you haven't…
Blog Success in Sales Podcast- Episode 39: The Order Blank Close 2 Likes How Courtesy Shuttle Drivers Can Make Everyone HappyWhat one…
Blog How Courtesy Shuttle Drivers Can Make Everyone Happy 1 Like The Theory of 5 Book Review and Giveaway When automobiles were first introduced into society, people didn’t know what…
The benefits of having a mobile check-in and MPI process in the service department have been widely confirmed. You’ve probably heard all about the three “T’s;”…
Blog 4 Tips to Capture More Declined Services 1 Like ‘Assumptive Selling’ Creates a Better Car-Buying Experience (and This Month, it May Help Create a Better Experience for a Worthy Couple)$10 from every copy of ‘Assumptive Selling’ sold on Amazon in August 2018 goes straight to help Bryan & Tamarra Armstrong
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Tamarra Armstrong, wife of the consummate Car…
Blog ‘Assumptive Selling’ Creates a Better Car-Buying Experience (and This Month, it May Help Create a Better Experience for a Worthy Couple) 1 LikeJuly 2018
Not All Discontinued Vehicles Depreciation Alike
Black Book, a division of Hearst that provides industry-leading used vehicle valuation and residual…
Blog NEW BLACK BOOK ANALYSIS SHOWS VARYING RETENTION TRENDS OF DISCONTINUED MODELS 1 Like Write Service Podcast: Episode 37- Set the Tone!This week, Jeff continues with his series on how to hire and develop great service advisors. After you've properly posted the advertisement for job opening and interviewed, the period between…
Blog Write Service Podcast: Episode 37- Set the Tone! 1 Like 5 Things to Know Before You Buy a MotorhomeCongrats! You’ve made the decision to purchase a motorhome. Whether it is for annual vacations, to give your family a chance at a nomadic lifestyle, or to replace…
Blog 5 Things to Know Before You Buy a Motorhome 1 Like Why Salespeople Have Such Low ProductivityAccording to NADA the average salesperson’s productivity is slightly less than 10 units per month. The Rikess Group works with two of the largest volume dealerships in the country, and they need…
Blog Why Salespeople Have Such Low Productivity 3 Likes Stress at Work and How to Manage ItStress could be produced by pretty much anything and everything these days. Simply one of the most stressful things in not having plenty time to do everything we prefer to do. And yet…
Blog Stress at Work and How to Manage It 1 Like Want to Maximize Retention?Creating a Service Drive Experience to Maximize Retention
Bringing a car to the service drive for…
Blog Want to Maximize Retention? 1 Like BLACK BOOK JUNE DEPRECIATION REPORT SHOWS HIGHEST BUT STILL BETTER THAN TYPICAL MONTHLY DEPRECIATION SO FAR IN 2018According to Black Book® data, the average price of a used vehicle for model years 2013-2017 decreased in value -1.2% during June, with cars changing -1.6% and trucks -1.0%. All vehicles are…
Blog BLACK BOOK JUNE DEPRECIATION REPORT SHOWS HIGHEST BUT STILL BETTER THAN TYPICAL MONTHLY DEPRECIATION SO FAR IN 2018 1 Like Are Your Service Customers Ready To Buy? You know how service visits affect service retention, but do you know how…
Working inside a dealership as the owner, manager, sales or service…
Blog You Do Not Need to Brand Yourself Alone 2 Likes Is Creating Videos for Your Social Brand Really That Difficult?Many feel video creation and posting videos socially can be difficult or you will need special equipment and skills which causes some to…
Blog Is Creating Videos for Your Social Brand Really That Difficult? 1 Like How Your Service Advisors Can Build Better Relationships and Gain Customer Loyalty (video)This week, Jeff continues his series on how to find and hire service advisors. Whether it is finding grammatical errors on resumes or some key signals during the actual interview, there are some…
Blog Write Service Podcast: Episode 36- How to Interview Service Advisors 1 Like
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