DealerELITE's Likes
July 2018
According to Black Book® data, the average price of a used vehicle for model years 2013-2017 decreased in value -1.2% during June, with cars changing -1.6% and trucks -1.0%. All vehicles are…
Blog BLACK BOOK JUNE DEPRECIATION REPORT SHOWS HIGHEST BUT STILL BETTER THAN TYPICAL MONTHLY DEPRECIATION SO FAR IN 2018 1 Like Are Your Service Customers Ready To Buy? You know how service visits affect service retention, but do you know how…
Working inside a dealership as the owner, manager, sales or service…
Blog You Do Not Need to Brand Yourself Alone 2 Likes Is Creating Videos for Your Social Brand Really That Difficult?Many feel video creation and posting videos socially can be difficult or you will need special equipment and skills which causes some to…
Blog Is Creating Videos for Your Social Brand Really That Difficult? 1 Like How Your Service Advisors Can Build Better Relationships and Gain Customer Loyalty (video)This week, Jeff continues his series on how to find and hire service advisors. Whether it is finding grammatical errors on resumes or some key signals during the actual interview, there are some…
Blog Write Service Podcast: Episode 36- How to Interview Service Advisors 1 Like Success in Professional Sales Podcast: Episode 36- Closing Sales in Your Daily LifeThis week, Jeff tells a personal story that perfectly outlines how we all act as "closers" in our daily life! By tying together some key points and sometimes unnoticed steps to a sale, we maximize…
Blog Success in Professional Sales Podcast: Episode 36- Closing Sales in Your Daily Life 1 Like Take the Test: How Trustworthy is Your Dealership?Women make a full 45% of new consumer car purchases—that’s no small market. And when it comes to making these purchases, this market tends to consider much more than just cost. Price is definitely…
Blog Take the Test: How Trustworthy is Your Dealership? 1 LikeJune 2018
This week, Jeff begins a new series on how to find great service advisors, where to find them, and how to make them the best for your dealership! He will show you how to motivate your current…
Blog Write Service Podcast- Episode 35: How to Find Great Service Advisors! 1 Like Is Facebook Important to Automotive Marketin… These days, customer experience is a vital part of the car buying process.…
Discover The Secrets of the Happiest and Most Prosperous People…
Blog Discover The Power Of Mentoring 2 Likes How Do You Define Management Competency? Successful dealerships strive to recruit, hire, and retain the best-available management talent. Once that talent is on board, effective performance management processes must be in place to provide t… Discussion How Do You Define Management Competency? 2 Likes Be ‘in the Know’ About Your Women Buyers & MarketshareWomen buy from dealers they trust, and what better way to build trust than to be an invaluable resource for everything women want to know about buying and owning cars?…
Blog Be ‘in the Know’ About Your Women Buyers & Marketshare 2 Likes BLACK BOOK MAY DEPRECIATION REPORT SHOWS MANY CARS AND TRUCKS SETTLING INTO SUMMER DEPRECIATION PATTERNSAccording to Black Book® data, the average price of a used vehicle for model years 2013-2017 decreased slightly in value -0.3% during May, with cars changing -0.7% and trucks -0.1%. All vehicles…
Blog BLACK BOOK MAY DEPRECIATION REPORT SHOWS MANY CARS AND TRUCKS SETTLING INTO SUMMER DEPRECIATION PATTERNS 1 Like They’ll Love You or Leave You…5 Keys to Building Customer…
Blog They’ll Love You or Leave You… 2 Likes Write Service Podcast- Episode 33: The Fear of ChangeDo you find yourself managing someone that just seems untrainable? Why is it that after one year on the drive, good habits go out of the window? Easy- change is happening! There are five key…
Blog Write Service Podcast- Episode 33: The Fear of Change 1 Like Congratulations GraduatesBlog Congratulations Graduates 1 Like TURNOVER
Recently, I spoke with an associate; a top automotive recruiter.…
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