Posted on September 25, 2019 at 1:15pm 0 Comments 0 Likes
Posted on September 20, 2019 at 10:32am 0 Comments 0 Likes
More than ever before, customers are turning to the internet to research and shop for vehicles. This shift in behavior makes phone calls even more critical. Instead of visiting the dealership to ask vehicle questions, shoppers are turning to their phones.
In my last blog, “…
ContinuePosted on September 6, 2019 at 10:17am 0 Comments 0 Likes
Shaping great customer experiences and setting more appointments begins with one of the first critical moments, the phone call. The first impression of a call is more important than ever. After all, it’s a lot easier for consumers to hang up the phone than walk out of a dealership.
To have a fighting chance of setting appointments and closing new…
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