Which best describes you?

Trainer

What company do you work for (or own)?

VPS Ventures LLC

What is your current position within your organization?

Partner

What is your company website?

http://pklein.vpsventures@me.com

What is your LinkedIn page/URL?

http://www.linkedin.com/pub/paul-klein/18/12/644

How did you specifically hear about DealerELITE? If referred, who?

looking through dealer groups on Linkedin

Not everyone gets approved for DealerELITE. To maintain the integrity of DealerELITE, tell us what you will have to offer once a dealerELITE member?

Summary
Dynamic executive with an unblemished record of increasing sales, profits, market share and shareholder value in intensely competitive environments for BMW, MINI, Audi and Kia. Drives market penetration growth through the relentless pursuit of customer satisfaction excellence. Reengineer processes to improve operational efficiency and empower employees. Establish core inventory of best practices and a culture of continuous process improvement. 
Key Characteristics: Develop creative ideas into practical applications. Apply direct action oriented approach to problem solving. Decisive, persistent, versatile and a visionary. Natural leader, exceptional team player, strong people skills. Ability to win cooperation at all levels. Tactician and strategic thinker. Excellent long range planner.

Selected Accomplishments
Created an owner retention and cycling system improving retention by 27% 
Created a template buying system that incorporates a socio-cognitive approach for acquisition of pre-owned cars.
Won franchise for MINI. Drove sales to become one of the top dealers in the US with a 48% ROI. Multi year winner Bull Dog Award for Mini.
Created and implemented plan leading to the becoming a multi year winner of Center of Excellence award for BMW
Reengineered processes reversing a $1M annual loss
ROI of 5.3% return on gross sales
Market leader in New and Pre-owned sales. 
Drove MINI, sales to #2 in the US with a 48% ROI. 
Devised and executed the marketing plan winning one of 60 franchises nationally. 
Designed and implemented Mini facility in a mall location.  Recruited and trained staff.  
Won three national and regional Bulldogs awards for Mini best facility, overall improvement and highest sales volume.
Created and implemented plan leading to the becoming one of five multi year winners of Center of Excellence for BMW in the US Based on our size. Grew 30% per year and sales increased 20% annually.
Recognized internationally for unique design of 400K sq. Ft. location. 
Reengineered processes reversing a $1M annual loss.
Installed a Quality Management System resolving all process dysfunctions. Upon assuming leadership role, discovered no effective policies or procedures existed.  Instead of “fire fighting” approach developed system providing long term solutions.
Raised service effectiveness from 78% to 138%, sales from 45 units to 330 and turned wholesale losses into profits.
Maintained a 45 day turn on inventory. 

Key Characteristics: 
Develop creative ideas into practical applications. Apply direct action oriented approach to problem solving. Decisive, persistent, versatile and a visionary. Natural leader, exceptional team player, strong people skills.Tactician and strategic thinker. Excellent long range planner.