Which best describes you?

Trainer

What company do you work for (or own)?

Volkswagen

What is your current position within your organization?

National Service Coach

What is your company website?

http://www.vw.com

How did you specifically hear about DealerELITE? If referred, who?

referred by Mike Guastini

Not everyone gets approved for DealerELITE. To maintain the integrity of DealerELITE, tell us what you will have to offer once a dealerELITE member?

I've been in the retail and wholesale automotive industry for 39 years. Over the past 12 years, I've been a service and parts consultant (ATcon and VW) helping dealerships improve ESI, CSI, customer retention, and profitability.