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How to Get Your BDC Agents On-Board with a Digital Voice Assistant

Enlisting a Digital Voice Assistant (DVA) to handle routine inbound service questions and appointment requests is a no-brainer for BDC managers and service advisors. Who doesn’t want 100 percent connectivity, a better customer experience, and the opportunity to re-allocate staff to revenue-generating activities like calling customers who previously declined services? The…See More

Aug 31, 2021

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Which best describes you?: Vendor Partner

What company do you work for (or own)?: Proactive Dealer Solutions

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Tiffany Peeler's Blog

How to Get Your BDC Agents On-Board with a Digital Voice Assistant

Posted on August 31, 2021 at 11:26am 0 Comments 0 Likes

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