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Comment by Kurtis Smith on June 29, 2012 at 2:32pm

Mark, 

Thank you for your kind words. The toughest part about being a selling professional is not the job it self, it's the absence of a tangible action plan the sales person can execute. No one intentionally wants to fail, when they lack a plan, they eventually do...  

Comment by Mark Rodriguez on June 29, 2012 at 1:38pm

Kurtis your message is timely.  I wish I had it way back when and will share it with as many people as I can now.  I'm in dealerships throughout the Northeast and find sales people not being taught how to develop themselves into true Auto Pros.  Sadly, the very reason salespeople initially get started in the auto business is the very reason so many quit on their own or are asked to leave.  They don't make enough money to sustain a volatile economy.  I can't tell you how many times I walk into a dealership and see sales people complaining that their customer from three ago was sold by another sales person or hey, that customer said they weren't buying.  No, they just decided not to buy from you.   Building a book of business....powerful mindset for these ever changing times...a real game changer for sure.

Very valuable information here and I thank you again!  Great stuff

Comment by Kurtis Smith on June 25, 2012 at 3:13pm

I have decided to take off my mask by letting those that we serve know that we all start at the beginning.