Criss Castle with Online Chat - The Digital Showroom Up

http://www.contactatonce.com When a customer clicks into your digital showroom in an online chat, it's similar to the customer walking through the front door...

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Comment by Mark Dubis on January 18, 2013 at 9:59pm

Criss, thanks for sharing valuable info.  The more barriers dealers put up the fewer prospects they engage.  Dealers need to extend themselves, provide information and value before asking the prospect/customer to start sharing information.   Too often we are "asking the stove to give us heat before we put the wood in."

All the best and keep on doing what you do!

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