This was a real mystery shop, however our program is based primarily on REAL phone calls. We give coaching sessions for each inbound call and have a proven s...
Comment by Andrew Myers on February 15, 2012 at 7:23pm
in the auto business every appointment is worth about $1,500... if that is the case, it is hard to put a value on having a personal coach like this for taking those oppurtunities via the phone.
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