Monument, Co – (December 10, 2024) – Botdoc, the global leader in Secure Digital Transport (SDT) technologies, today announced the launch of Botdoc Connect, a digital first solution that makes the process of sharing sensitive information quicker, safer, and more convenient- by automatically populating the buyer's information securely into the dealership’s CRM.

Botdoc enables dealerships to safely collect and share sensitive customer information easily with in-transit encryption while remote or inside the dealership.

Botdoc Connect builds upon a suite of products the company has launched to tackle the threat of cyber risk and consumer information in many industries such as financial, healthcare, government/education and automotive. Botdoc’s Connect solution is currently designed specifically for the automotive industry to enable employees at a dealership to send and collect customer documents securely no matter where they are. It’s functionality that streamlines operations and enhances security for auto retailers, with a special emphasis on the following features:

1. Automated CRM Integration: Customer information is auto-populated directly into the dealership's CRM system, eliminating manual data entry and reducing errors.
2. Secure Document Appending: Customer documents such as driver's licenses, insurance information, and other stipulations are automatically and securely appended to the customer's profile in the CRM.

• ID Scanning and Proofing: Real-time capability to instantly verify driver's
  license/ID information against data from the issuing agency.
• End-to-End Encryption: Leveraging Botdoc's patented technologies, all document exchanges occur through a secure, encrypted channel without the need for passwords, apps, logins, or plugins.
• User-level Reporting and Tracking: Ensure your business operates under full compliance. Generate user-level utilization reports to better manage your team.

Between 2010 and 2023, the  automotive industry saw many cyber-related threats. The industry's most common outcome of cyber crime was service and business disruption, such as delays or halts in production, caused by a cyber attack, which occurred 42% of the time of a cyber incident. Data and privacy breach was the second-most common impact of cyber attacks, with 22% of the total effects. Fraud and Vehicle theft were other typical outcomes of cybercrime in the automotive industry.

"Auto dealers today are facing an unprecedented level of cyber risk , said Karl Falk, CEO of Botdoc. “The digitization of the industry, while bringing numerous benefits, has also exposed dealerships to sophisticated cyber threats that can cripple operations and compromise sensitive customer data. Dealers need a partner who understands both the automotive retail landscape and cutting-edge cybersecurity. This is where solutions like Botdoc Connect become crucial.”

Click here to schedule a demo of Botdoc Connect. https://botdocauto.com/secure-with-botdoc-connect/

About Botdoc
Botdoc is the global leader in Secure Digital Transportation (SDT) Technologies. Powered by patented technologies, Botdoc allows organizations to employ a secure and encrypted channel with consumers to exchange documents, signatures, payments and other capabilities without the traditional challenges of passwords, apps, logins or plugins. The NOW™ product can be implemented immediately, and institutions of any size can be up and running in less than 15 minutes.  The Botdoc API can be built into existing platforms to transport documents and data in and out of that system without anyone ever having to log in to the system the API is built into.  Botdoc is currently built into numerous software platforms, some of which are Salesforce and EPIC. For more information, visit www.botdoc.io.

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