Okay Everyone...Today Coffee is Self Serve all you can drink!
I am home sick with the flu and could use a little chuckle! Please tell us your funniest car business-related story!
We would love to hear!!! (PG13, please)....LOL
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My staff spoke with a major mooch over the phone -1200 tripple net loser. I told him to bring in his quote I am more than happy to match the quote. he brings in the quote it so misleading and not disclosed. I mention to him as we discussed before this quote is not valid therefore I am unable. He gets loud with me and goes off on the showroom floor. I ask him to take a seat while I call the originating dealers quote. He gets up and starts talking to what I belive is someone elses customers in the showroom. It didnt sound friendly so I ask him to leave ..keep in mind I am a nice person filled with integrity and honesty. When I ask him to leave he says why, I said you are making a scen a soliciting my customers... It happens to be his family LOL!
The situation was now outta control... I put on my fireman uniform and put the flames out.. I apoligized and was able to save a deal only to make another the next day woo hoo
This was a nightmare with a happy ending and a lesson learned lol...
Never assume!
VT
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