Replies to This Discussion

Permalink Reply by Brian Andersen on August 28, 2013 at 11:23pm

Romel,

I think it really depends what you are looking for and how much you are looking to spend.  I use a CRM called Aeros, which is not flashy at all.  It is a web-based, pop-up type CRM.  It is extensive in what it allows you to do as far as automated processes and e-mails, scheduled phone calls and other activities.  It doesn't do any of the flashy things VINSolutions does, like all the inventory management stuff, the "spy" feature (I forget the actual name) where you can see who's on your website, etc.  The "desking" tool isn't all that great, that is somewhere where I think Promax excels comparatively.  I have used Aeros for about 6 years or so and have been satisfied with its performance.  It is very cost effective too if you are a smaller dealership.  You pay per user license with them.  

What is important for you in looking for a CRM?  What is your budget?  How many users?

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Permalink Reply by Romel Quintanilla on August 30, 2013 at 2:00pm

I've already made my choice using some of the criteria you mentioned, and I selected Dealer Socket

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Permalink Reply by Robb McCalmon on September 6, 2013 at 12:33pm

Romel,

What made your decision to go with DealerSocket, we are lookingat them on Monday. We are going to be changing from a Advent to another. Lookingat Dealer Socket and possibly Vinsolutions.

Thanks

Robb

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Permalink Reply by Romel Quintanilla on September 10, 2013 at 3:42pm

Russel Kay took my vision and formulated a specific package for me.

I told him about you already. Email him  - rkay@dealersocket.com

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