The monetization of our debt will cause serious inflationary pressures devaluating our dollar with increased commodoty prices -- including fuel and all manufactured goods -- which will limit vehicle sales beyond expectations. Consumer confidence in the economy will deteriorate as the administration persists in its Kensian economic policies which will not be resolved without a change in the administraion on the executive level which will be delayed until the 2012 elections -- if at all!.
Answer and handle every customer individually with due care and attention now onwards(every touch point). That will turn around the brand to the success!!.
I'm really confident that there will be new technological advances in the automotive realm this year and that Live Chat products will enhance scripting and provide a greater service to the automotive biz.