Stanley Esposito
Male
Langhorne, PA
United States
Team Toyota
Profile Information:
- Which best describes you?
- Dealership
- What is your current position within your organization?
- Certified Sales
- What is your company website?
- http://teamtoyota.net
- What is your Facebook page/URL?
- http://www.facebook.com/stan.esposito
- What is your LinkedIn page/URL?
- http://www.linkedin.com/profile/view?id=19657866&locale=en_US&a...
- How did you specifically hear about DealerELITE? If referred, who?
- Not everyone gets approved for DealerELITE. To maintain the integrity of DealerELITE, tell us what you will have to offer once a dealerELITE member?
- I am a Car guy. Am I yours? I am always available! 215-290-4584 Lets talk.
Kerry Williams
Oct 18, 2010
Kerry Williams
Dec 1, 2010
Michael Timmons
Stan, I believe that you can purchase the exact same car at many different dealerships so the product lacks differentiation. I believe that the salesman is the lifeblood of the auto industry and that will never change but I do believe that the salesman's responsibilities will change because our younger generations shops differently than before. They are the information generation who search online for their goods and services and do not believe that they should have to negotiate. I spent the last four years at AutoNation conducting focus groups, training salespeople and developing workflow and sales processes to address this emerging market. What is true of current and future generations is that they all expect good old fashion customer service and are willing to pay for it. So, no I do not want salespeople eliminated.
Dec 23, 2011