Posted on April 25, 2012 at 7:56pm 1 Comment 1 Like
For a brief introduction and background...I have been the Used Car Manager at Anderson Honda in Palo Alto, California since October of last year. I came in fresh off of reading Dale Pollack's second installment of Velocity and even though I'd like to characterize myself as a humble, teachable, smart young guy, I must admit there was a good amount of hubris that I carried into this new position as I thought to myself "how hard can this really be?" Boy have I learned a lot over the last…
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