william cather
  • Charlotte, NC
  • United States
  • Phone Ninjas
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  • Justine Picciotti
  • Jamie Nelson
  • Alivia Heath
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Profile Information

Which best describes you?
Trainer
What company do you work for (or own)?
Phone Ninjas
What is your current position within your organization?
Phone Coach
What is your company website?
http://www.phoneninjas.com
What is your Facebook page/URL?
http://https://www.facebook.com/changingbiz/
What is your LinkedIn page/URL?
http://www.linkedin.com/in/williamcather/
How did you specifically hear about DealerELITE? If referred, who?
Chris Vitale
Not everyone gets approved for DealerELITE. To maintain the integrity of DealerELITE, tell us what you will have to offer once a dealerELITE member?
EXPERIENCE:
Nearly 20 years’ experience consulting for US nationwide auto dealerships, on Sales and Service, Customer Experience, Process Improvement, Customer Loyalty, Digital Marketing, Training, Leadership Coaching, & Team Facilitation.
Coaching dealers and their teams to deliver a unique customer brand experience—increasing sales, customer retention, and profitability—as part of a national virtual team of facilitators on successive projects for leading manufacturers.
RESULTS:
Assisting dealers in adopting leading-edge sales practices, improving digital processes, and increasing dealer profitability, customer loyalty, and team engagement.
Coaching dealers to achieve Industry-leading customer satisfaction awards through leadership and team development; Training and Coaching for: Customer Retention/Growth; Sales and Productivity improvement; Employee engagement; Facilitating change; Process improvement and Program implementation.

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At 4:56am on August 31, 2021, A Maris said…

Good Day,
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Have a nice day
Thanks God bless