All Blog Posts (12,618)

Ali’s Transactional Call

Last week, in Ali Reda’s Road to Sales Success we revealed that Carlos - new to the business - hadn’t taken any transactional customers in his first couple of months in the…

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Added by Damian Boudreaux on May 12, 2021 at 3:30pm — No Comments

What is the T-R Contrast?

Excited to know more about Carlos’ journey? We’re so happy to have you watching our video series, Ali Reda’s Road to Sales Success. We’ve been telling you all about Carlos, a new…

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Added by Damian Boudreaux on May 11, 2021 at 3:30pm — No Comments

Should Money Trump Customer Safety?

With vehicle inventory low, many dealers have to place a heavier focus on used cars to stay in business. In the current market, dealers are frequently outbid by other dealers for decent used vehicles or, more likely, are forced to pay thousands over retail value to acquire inventory. Add into that cost any auction fees, transportation, recon, and detailing,…

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Added by Sean Reyes on May 11, 2021 at 7:23am — No Comments

BDC Talk Policies & Procedures within the dealership with Philip Cheatham of Central Desking

Here it is . Don't forget to subscribe to my podcast on all podcast platforms and also subscribe to my YouTube Channel @ RonGarverick . I appreciate the support from everyone and to my sponsors, Street Volkswagen of Amarillo, dealerElite and GARV Automotive Finance, BDC, Sales & Management Training…

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Added by Ron Garverick on May 10, 2021 at 4:36pm — No Comments

Carlos' First Month

Gooooooooood Morning! And thank you again for joining us in another video in the series, Ali Reda's Road to Sales Success. Let’s get right to it. Carlos spent the first month learning all about the ins and…

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Added by Damian Boudreaux on May 8, 2021 at 10:05am — No Comments

Calling the customer for a big job in the shop: The car is on the lift, tying up a bay, you know what’s wrong and they’re not a waiter, this IS the call…

We all get that pit in our stomach when a big job finally comes to a full diagnosis. The customer is either going to tell you to go ahead with the job, tell you that you’re crazy and they’ll take their car, or some vague grey area in between. The goal of course is always to work to get the job sold and the car fixed. But how do you present the issue…

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Added by Justine Picciotti on May 5, 2021 at 4:19pm — 1 Comment

Mindset of The Salesperson Interview with Aj Owens with Subaru of Wichita

Mindset of The Salespeople, Interview with Aj Owens of Subaru of Wichita. 

We talk about Internet Leads vs Lot Ups

Salesmen Mindset & the Importance of Training Salespeople and Managers alike.

Please subscribe to my podcasts The Automotive Architect Sales Podcast & The Manager…

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Added by Ron Garverick on May 4, 2021 at 1:58pm — No Comments

Don't Tell Me, Show Me

Has someone ever said to you, “You should have done this,” or “Why didn’t you do it this…

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Added by Ron Garverick on May 3, 2021 at 9:00pm — No Comments

InteractiveTel's Vision Hosted Phone System Named Product of the Year

 

 

InteractiveTel Awarded 2021 Product of the Year Award from INTERNET TELEPHONY Magazine

 

InteractiveTel's Vision Hosted Phone System Recognized for excellence and quality in delivering unified communications solutions

 

Houston, TX  March 22,…

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Added by Jack Behar on May 3, 2021 at 3:02pm — No Comments

APCO’s Consultative Approach Matches Dealers’ Unique Business Goals with Appropriate Reinsurance Programs

Growing complexity in reinsurance market requires in-depth review of business models and goals, increased transparency and tailored solutions from providers

NORCROSS, GA.May 3, 2021 APCO Holdings, LLC, a leading provider and administrator of automotive F&I products and home to the EasyCare and GWC Warranty brands, is offering dealerships a Consultative Approach designed to match dealers’ unique business situations and…

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Added by Dave DeCredico on May 3, 2021 at 10:15am — No Comments

Getting Back to the Basics....

More importantly, we have to ask ourselves why we’re continually having to “reset” when things aren’t going right. That is  not hitting sales objectives, low appointment set-rates, low appointment show-rates, low appointment sold-rates, as well as poor results in handling inbound calls or internet leads. The reset on the dealer level often includes…

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Added by Chris Vitale on May 3, 2021 at 8:36am — 4 Comments

Video Marketing: Strategy First

When it comes to video marketing, I see a large variety of strategies within the automotive industry. Some dealerships are hyper-focused and create their video content with a defined purpose and strategy, some have a good idea of the “type” of video content that they need to capture but no defined strategy for maximizing the value of that video through…

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Added by Timmy D. James on April 30, 2021 at 9:41am — No Comments

Where are the auto dealer compliance officers?

It has been about 5 years since I worked as a controller in a dealership, and many things have changed in the auto industry since then. One thing I am surprised to see has not changed is the lack of designated compliance officers. We didn’t have one then, and most dealerships still don’t have one today.

 

Compliance officers can protect…

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Added by Travis Peterson on April 28, 2021 at 10:54am — No Comments

How and Why to Supercharge CRM Use

Norm walks into Cheers and what do we hear? A resounding “NORM!” I think it’s true that “sometimes you want to go where everybody knows your name.”

 

I bet your customers want the same recognition. After all, we’re in the people business. And what do most people want? Recognition. The feeling that someone knows them, cares about their wants and…

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Added by Philip R Spagnoli on April 28, 2021 at 10:37am — No Comments

This Is Not A 30-Day Career



Welcome back to our exciting new video series, Ali Reda’s Road to Sales Success! When I met Ali Reda in 2010, he was ten years into the business selling 25-30 units a month. He was obviously not at…

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Added by Damian Boudreaux on April 26, 2021 at 12:30pm — No Comments

Armatus Dealer Uplift Obtains Certification by the Reynolds Certified Interface Program

Hunt Valley, MD – April 14, 2021 – Armatus Dealer Uplift announced it has successfully obtained certification for the ERA® Dealership Management System within the Reynolds Certified Interface Program.

 

"The new certified integration between Armatus and Reynolds will provide dealers with the peace of mind that their data is being handled in a secure and…

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Added by Linda Snyder on April 26, 2021 at 9:30am — No Comments

Cars.com Reports 66% of Americans Have Renewed Interest in EVs Following President Biden’s Infrastructure Plans, but Mainstream Adoption Still Years Away

Leading automotive digital marketplace and solutions provider Cars.com (NYSE: CARS) today revealed new research that Americans’ interest in electric vehicles is on the rise. Sixty-six percent of respondents in Cars.com’s national survey stated an increased desire to buy an EV after hearing President Biden’s infrastructure plans to invest $174 billion in…

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Added by Allison Phelps on April 23, 2021 at 7:05pm — No Comments

Mississippi manufacturer warranty reimbursement rate

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Added by Rob Gehring on April 23, 2021 at 10:30am — No Comments

Video: The Content that Rules them All!

According to a recent study published by Wistia, consumers watched more than 23,000 YEARS of video in 2020 alone. This means more video was watched…

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Added by Timmy D. James on April 23, 2021 at 8:00am — No Comments

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