All Blog Posts (12,628)

Why Are You So Worried?



Why Are You So Worried?

 

~ Brian L. Weiss, PhD

 

We have so many…

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Added by Jack Higginbotham on February 25, 2011 at 12:16am — No Comments

10th Digital Dealer Registration Early Bird Scheduled to End Tomorrow

Hi to all Dealer Elite members!

 

I just wanted to reach out to you all and remind you that the early bird registration for the 10th Digital Dealer Conference and Exposition is scheduled to end tomorrow - February 25, 2010.

If you've never attended, this is the must go to event for your dealership. This event should be attended by Dealer Principals, General Managers, Sales Managers,…

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Added by Arnold Tijerina on February 24, 2011 at 7:11pm — No Comments

Pick up the phone - its your paycheck calling!!!

Can the majority of Auto Sales consultants give good phone????



There are Metrics in all industries that show people develop a perception about you within the first 30 seconds of a phone conversation and their final opinion of you in the last 30 seconds. Effective communication in the workplace cannot be underestimated. Poor communication is responsible for mistakes and no sales.

Start taking notes when calling a potential customer. By taking notes you can verify with them as well… Continue

Added by Lizelle Landino on February 24, 2011 at 3:46pm — 3 Comments

Investing in sponsorships? What is your activation plan?

I recently was speaking with a marketing manager with one of the major Detroit manufacturers.  He indicated more of his dealer network and dealer association groups are investing in local or regional sponsorships.  A key issue for many is how to get measurable returns from their sponsorship investment.

A important part of any sponsorship is an effective sponsorship activation program. And the…

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Added by Volker Mendritzki on February 24, 2011 at 12:08pm — No Comments

Mobile Marketing – Will it Work for Car Dealers?

Mobile Marketing – Will it Work for Car Dealers?

By NEIL GALE, Ph.D.

 

Let’s explore some of the different kinds of mobile advertising that are currently available for car dealers and how they work. Marketing on a mobile phone has become increasingly popular ever since the rise of Short Message Service (SMS) in the early 2000’s when businesses started to collect mobile phone numbers and sent wanted or unsolicited text…

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Added by Neil Gale on February 24, 2011 at 9:30am — No Comments

The Greatest Investment In A Dealer's World

One exercise we use in our training at The Dealer Resource Group is to show our students what type of investment is required to open a franchise auto dealership.  We discuss land costs, buildings and equipment, people, and of course, cars.  Our goal is to demonstrate how much a dealer is spending just to open the doors and give sales people a place to work and earn a living - potentially a great one.  On top of that, we can add advertising to get customers in the showroom.  No matter how…

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Added by John Fuhrman on February 24, 2011 at 8:30am — 2 Comments

New Media: The Local Component

This is a portion of an article titled Why the Automotive Industry is Shifting to New Media.

The concept of local marketing encompasses everything already covered. Mobile, search, and social all have branches and integration with local marketing. The…

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Added by JD Rucker on February 24, 2011 at 5:00am — No Comments

A new group on Dealer Elite is announcing its presence. 'Comedy Corner'.

Hi folks, my name is Bill Goodfriend and I have started a new group on Dealer Elite called Comedy Corner. We are still tweaking some things but its coming along very nicely. Being that there are close to 5000 car people that engage on Dealer Elite I am almost certain that in your years of business you have encountered some pretty wild, funny things. I invite you to stop by Comedy Corner, check it out, post something or if you want...just join. Let's have fun, stay positive and focused and…

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Added by Bill Goodfriend on February 23, 2011 at 6:28pm — 1 Comment

Digital Dealer Conference & Exposition - More Confirmed Speakers

Hi to all DealerElite members!

 

It's a great day to check out our speakers page on the official website of the 10th Digital Dealer Conference & Exposition as we've just confirmed (and posted) a whole slew of additional speakers including:

 

David Kain and Steve Stauning - Check out their…

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Added by Arnold Tijerina on February 23, 2011 at 5:14pm — No Comments

Customer appreciation

Having been a Service Manager, Advisor, Dispatcher, Parts Manager and prior to that a retail store manager I know what drives a business forward. It is a dedication to customer service - "Service to the customer supersedes all other assignments" If the owner of a business truly believes and practices this simple rule customer loyalty will soar. A genuine interest in giving each and every customer the best experience will make everyone happy. Always look for ways to give customers honest…

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Added by Tom Law on February 23, 2011 at 4:06pm — No Comments

Automotive ROI Marketing- A guide for Dummies (or the rest of us)

What exactly is ‘ROI Marketing’? Simply put, ‘ROI Marketing’ means measurable results for the dollars spent to promote a product, brand, or individual. In today’s ‘New Age’ of the Automotive Retail industry every penny, every second, and every customer count more than ever. The ability to laser-pinpoint the target market, speak to it, and measure the results are critical to the success of your dealership.

Return On Investment (ROI)

The old saying "50% of my advertising is…

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Added by Kip Miles on February 23, 2011 at 11:34am — 2 Comments

Sales attitude!

Anything you do in life is defined the way you position yourself. Your attitude and efforts contributes towards the outcome of the end result. Attitude is everything!… Continue

Added by Lizelle Landino on February 22, 2011 at 9:28pm — 1 Comment

UPDATE: 10th Digital Dealer Conference & Exposition

Hi to all DealerElite members!



Don't miss out on the 10th Digital Dealer Conference & Exposition being held April 19-21, 2011 at the Rosen Shingle Creek Resort in Orlando, FL. We've got a great line-up of speakers slated with many more to be announced!



Here's a quote from a conference attendee:

“I found DD9 to be condensed, engaging and…

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Added by Arnold Tijerina on February 22, 2011 at 9:00pm — No Comments

The Customer Experience - Pay Attention!

In today’s competitive marketplace we must place our focus on the most important part of the business which is our customer. In my position travel is a must and exposes me to the differences companies place on the customer. The airlines are a prime example when hot meals have been replaced with a small bag of pretzels and a cup of soda. Seats are crammed together with long lines to be processed into the aircraft. Customers complain of lost luggage and poor service as prices soar into the…

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Added by Rob Gehring on February 22, 2011 at 3:00pm — 5 Comments

"Mr. T," Donald Toresco Passes Away

Longtime New Jersey dealer Donald Toresco, an elite dealer in our industry, passed away Sunday at age 71. He opened his first dealership in the early 1970's -- Dodgeland, U.S.A. -- which became one of the top selling dealerships in the country.



Toresco renamed the dealership "AutoLand" after adding several franchises during the 1980's. In 2010, Toresco Enterprises ranked as the 76th largest dealergroup in the country according to the… Continue

Added by Cliff Banks on February 22, 2011 at 10:29am — No Comments

Carloan.com

Check out the new Carloan site....pretty cool.  http://www.carloanco.com

 

Added by Michael R. Gray on February 22, 2011 at 10:09am — No Comments

The Hits Keep on Coming!

Over the past few weeks I’ve been on the road pretty much non-stop.  A few of the first time dealers I’ve recently trained are: Panama City Toyota, Stokes Mazda, Kia Country, Courtesy Chevrolet and Superior Chevrolet.  One of the great things that has come out of our “Personality Selling Seminar” at the dealerships is they…

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Added by Rich William on February 21, 2011 at 5:40pm — No Comments

Videos Have More Power Than You Think

Awhile ago, when I was with HomeNet Automotive, I wanted a demo video of a live video walk-around for myself as I was 1) playing with a new camera and 2) trying out some new features within HomeNet's software.

I enlisted the help of a training and sales manager at a Ford dealership near where I live (and one I happened to be visiting that day) to do a quick one for me. I uploaded it and used it a couple of times but then…

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Added by Arnold Tijerina on February 21, 2011 at 5:30pm — No Comments

We really Can!

We really can make your newspaper ads interactive!

We really can boost your conversion rate for everyone who visits your web site.

We really can report on the effectiveness of every ad you place, TV, Radio, Newspaper, Flyers, Web, Even business cards.

New Technology can be up and running in 48 hours and results with-in minutes.  Sell More Cars.…

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Added by Craig Darling on February 21, 2011 at 10:53am — No Comments

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