I am looking for the best products dealers are selling today as an upsale..In todays market we all need to sharpen our skills with customers. Does anyone still have a great aftermarket department ? Who trains the people to upsell ? Let me know ...
Added by Aileen J on September 21, 2011 at 5:28pm — No Comments
VinSolutions, a leading provider of automotive dealership software, is growing its Sales Team and needs a Territory Manager for the North East and Mid East regions of the United States. This is a great opportunity to put your sales and communication skills to work. Daily, you will be prospecting for new business and helping close sales with dealerships. Previous sales experience to automotive dealerships is highly desired or experience in the automotive industry is a plus. As the…
ContinueAdded by Joseph Little on September 21, 2011 at 3:12pm — No Comments
Facebook is an ever changing medium for social discourse with more than 750 million active users. On September 21st, the Facebook algorithm changed to no longer broadcast the most recent posts of friends and groups an individual is associated with. Instead Facebook now displays the most recent posts in response to an individuals search terms, interests and…
ContinueAdded by Paul Potratz on September 21, 2011 at 2:25pm — No Comments
Are you familiar with this term: "bottom right hand drawer syndrome"? If you are not, it will likely create a major headache for you and cost you a good deal of money...
What is this syndrome? In years past, before manufacturers started reducing the amount of time they would allow a claim to age, many warranty administrators would shuffle difficult claims to a "special" place so that they could "re-visit" it at a later date...often that hiding place was the lower right hand drawer…
ContinueAdded by Christopher Akin on September 21, 2011 at 12:09pm — No Comments
We all see the end results... the last second, game winning shot... the fame ... the glory ... the trappings of success... BUT do we really want to go through what it takes.
What am I talking about? ... I'm talking about Success... How ever YOU define it for yourself. Do You Really Want to be Like Mike?
Lee Kemp, an…
Added by Lee Kemp on September 21, 2011 at 10:51am — 1 Comment
AutoDealerTarget is a unique provider of digital marketing solutions for automobile dealers. After careful planning and preparation, AutoDealerTarget has just announced the release of their Conquest Email Program.… |
Added by John Miller on September 21, 2011 at 10:40am — No Comments
If I wanted someone to just take my order and deliver, I would go to a fast food drive thru. When I go to have my car serviced, I want service. I believe that service advisors are more than just order takers or the message delivery system between a consumer and a technician. Think about it? An advisor according to …
ContinueAdded by Stephanie Young on September 21, 2011 at 9:30am — 7 Comments
I have trained this for years to salespeople new in the business as well as veterans and it is a great tool to bypass objections and help when a Manager or fellow salesperson takes a tun on a customer. Now before we go to far, this also is a way to make sure your process is streamlined and you don't have a rogue salesperson on you hands...you know the guy the manager asks " did you ask them about money down?" oh yeah boss they said no money down" then you go in and say we need $3000.00 down…
ContinueAdded by Wayne Weathersby on September 21, 2011 at 9:00am — 1 Comment
Added by Fran Taylor on September 21, 2011 at 8:03am — 7 Comments
I had completed all of my interviews. I had taken my Predictive Index and my Wunderlick Quiz, I had answered all the questions about why I wanted to be a car sales person, I had pitched the sales manager's pen to him, successfully selling him a 2-year old Mont Blanc that already belonged to him. I had seen the pay plan and accepted the terms, shaken my sales managers hand and agreed to start on Friday, 2 days away.
From the sales managers office, I called my mom and told her, "I am…
ContinueAdded by David Simpson on September 21, 2011 at 6:30am — No Comments
“Spread right, Trips Z-pass 90, X-36, 99 Max protections, Z-option…on two.”
Imagine the complexity of sitting in one of the huddles with of one of the top Quarterbacks in the country. Imagine trying to decipher the pass route, protection and coverage for an option route. Now, imagine doing all that without reading the playbook?
Sounds…
ContinueAdded by Joe Clementi on September 20, 2011 at 11:09pm — 4 Comments
Are you trying to decide what your Social Media process should look like?
Are you trying to decide where to begin and what to do?
One of the easiest and most effective ways to use social media to enhance your dealership’s presence is to utilize video of your happy customers either taking delivery of their New or Pre-Owned vehicle, or video of their experience in your service department!
You first have to understand, social media is…
ContinueAdded by Jim Kristoff on September 20, 2011 at 2:54pm — 12 Comments
The point of restricting access to any website is to ensure your employees are spending their time wisely and getting work done. Why waste the effort of watching each employee’s every move if they aren’t having issues of productivity, especially when the most often restricted sites can be valuable…
ContinueAdded by Amanda Meuwissen on September 20, 2011 at 11:30am — 2 Comments
I have worked in most positions in a dealership. In each department, there are established procedures that are used to complete tasks to meet forcasted goals. Sales use stringent procedures to ensure that cars are pushed across the curb. Service departments use multiple procedures to generate upsales and high customer satisfaction indexes. General office departments use precise procedures to keep all of the legal and accounting aspects of the dealership in order.
What about your…
ContinueAdded by Christopher Akin on September 20, 2011 at 10:27am — 8 Comments
As shocking as this might seem to my peers in the automotive industry, I am not much of a golfing fan. The game of golf is something I tend to endure as part of my job. I wrote a blog recently about how changing your attitude can change your pathway to success. I decided to heed my own advice and take myself in for an attitude…
ContinueAdded by Stephanie Young on September 20, 2011 at 9:30am — 10 Comments
CAR-Research XRM Launches AutoDesk: Automated Rates & Residuals Program Provides Auto Dealers All Automotive Incentive Information in Simple, Integrated Format
Houston, Texas, September 20, 2011, CAR-Research XRM, a single-source CRM solution uniquely branded as; “XRM, Exceeding CRM”, today announced the launch of AutoDesk, a new automated Rates and…
ContinueAdded by sara callahan on September 20, 2011 at 8:55am — No Comments
Vince Lombardi was put in charge of turning around the Green Bay Packers, he started by leading, inspiring and motivating his players. But at one point he was not getting what he wanted out of his players so he gathered them all around in a circle and simply stated these words. "This gentlemen is a football" this is the field and i am the coach and you are the players! then he preceeded to explain the BASICS of the game.
Sometimes we get caught up in training all of the…
ContinueAdded by Wayne Weathersby on September 19, 2011 at 6:55pm — 1 Comment
VinSolutions, a leading provider of automotive dealership software, is growing its Sales Team and needs a Territory Manager for the Western region of the United States. This is a great opportunity to put your sales and communication skills to work. Daily, you will be prospecting for new business and helping close sales with dealerships. Previous sales experience to…
ContinueAdded by Joseph Little on September 19, 2011 at 5:11pm — No Comments
My son Frank Luna sells 7 New Kia's Saturday!!!! That tied my record in one day!
Way to ride that title wave through the sharks Son!
Added by MANNY LUNA on September 19, 2011 at 1:30pm — 5 Comments
Nicki Allen, Operations at Classic Chrysler Jeep Dodge Ram Mazda in Texas, explains how to utilize technology, strategy, structure and process to increase your ROI in her presentation titled “Listen Up Kool-aid Drinkers”. Be sure to check her out at Digital Dealer 11 in Las Vegas on Wednesday, October 5th from 3pm-3:50pm. Look for Session #126.
Listen Up Kool aid…
ContinueAdded by Joseph Little on September 19, 2011 at 10:20am — No Comments
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