Let’s start with the basics: resilience is your ability to bounce back when life or work knocks you down. It’s like being a rubber band—you stretch, you bend, but you don’t break.



Everyone faces tough times. Maybe it’s missing out on a sale, dealing with an unhappy…

Interactive EQ, an interactive talent assessment platform that combines AI and interactive videos to measure emotional quotient (EQ), launched its Auto IEQ product for dealers/retailers, service providers, and OEMs.

LOS ANGELES, Mar. 25, 2025 -- Interactive EQ launches Auto IEQ - AI-based Talent Assessment Platform Custom-Built for Auto Industry Needs.

Former Tekion leader solves for measuring intangible skills by…

In recent years, while AI has empowered dealers and lenders to enhance their businesses, it has also provided fraudsters with sophisticated tools to perpetrate financial fraud.  

One of the most concerning developments is the use of generative AI techniques, including deepfakes, to create counterfeit documents. Deepfakes, short for "deep learning fakes," enable fraudsters to convincingly manipulate images and texts of key loan documents, making detection increasingly…

Sure, technology is rapidly advancing the automotive retail and lending industries, but this evolution has also brought about new challenges in the areas of cybersecurity. The ransomware event of the summer of 2024 made many headlines, and since then the entire industry is taking a closer look at digital security.

Even with this increased awareness, a recent online survey conducted in November 2024 has shed light on the alarming gaps in cybersecurity practices among auto…

Sale of the second highest volume Kia dealership in the largest car market in the US marks Kerrigan Advisors’ 20^th Kia rooftop sold and 287^th dealership sold since inception

CERRITOS, CA – March 19, 2025 – Kerrigan Advisors, the premier sell-side advisor and thought…

As the automotive dealership industry has long relied on human intuition and historical sales data to guide inventory management decisions, dealers continue to face a constant balancing act: having the right mix of vehicles to meet customer demand without overstocking models that might sit unsold for months.

Traditionally, dealers have relied on experience, gut instincts, and past sales performance to determine which vehicles to order, how to price them, and when to move them…

Buy/sell transactions surged 10% YoY in 2024, with 697 franchises sold—highest since 2021; buyer confidence in valuations grew as earnings normalized; Blue Sky multiples strongest among most trusted franchises

Incline Village, NV – March 17, 2025 – The auto dealership buy/sell market delivered another record year of buy/sell activity with 438 completed dealership transactions, up 10% compared to 2023,…

How effective are you at interiewing?



✔️ Cultural effectiveness starts with the hiring process.



✔️ Typically, in most dealerships, hiring is conducted based on immediate need, whereas recruiting should always be an ongoing process.



✔️ When hiring is done out of desperation, people are hired who would not necessarily be considered during…

Today's leading auto retailers widely recognize the significance of digital deal jackets in their operations. These comprehensive electronic records have transformed legacy dealership processes, covering all aspects of vehicle sales. However, just utilizing a digital deal jacket isn’t enough, especially since only 20% of dealers said they utilize a digital copy of a person’s driver’s license – even with a digital deal jacket.

The Federal Trade Commission's Safeguards Rule has…

The auto industry has long been plagued by the persistent issue of fraud, especially with used vehicle transactions. For years, auto dealers and their lender partners have been hesitant to acquire used inventory directly from private sellers in the private marketplace. This reluctance stemmed from the lack of access to robust identity verification and fraud prevention tools, which left dealers and lenders vulnerable and exposed to fraudulent transactions.

Private…

Credit Union Leasing of America expands national footprint, extends reach in Indiana, bringing the benefits of leasing to more credit union members

San Diego, CA – March 10, 2025 – Credit Union Leasing of America (CULA), the leader in indirect vehicle leasing for credit unions for over 35…

How Machine Learning and Vertical AI are Reshaping Inventory Management and Sales Strategy

DETROIT (March 4, 2025) – Artificial intelligence is no longer an emerging technology in automotive retail—it’s a necessity. As dealerships face increasing pressure to optimize inventory, reduce risk, and drive profitability, AI and machine learning are providing new ways to automate…

I am excited to announce the launch of DealerCulture.com. This website is designed to share the experiences, insights and strategies that have shaped my career and guide dealership managers to enhance their leadership skills, cultivate strong team dynamics, and build lasting success.