All Blog Posts (12,642)

CXAUTO2022: Get Inspired: The Power of Great Customer Experiences!

BOULDER, CO — May 1, 2022 -- Thought Leadership Summits, Inc. (TLS), is back in person for CXAUTO Summit Series to be held at the Ritz-Carlton Marina Del Rey, CA:

June 14th – 15th  CX Strategy & Retail Innovation  and CX Data Analytics & AI SUMMITS

June 15th – 16th  CX Aftermarket &…

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Added by DealerELITE on May 13, 2022 at 10:39am — No Comments

Customer Lounge: Friend or Foe?

You’ve had one customer on a test drive, your next appt just showed up an hour early, and somehow you were the only “available salesman” when a family just walked into the dealership… what do you do?

That answer is easy, you start juggling! Get them comfortable in the customer lounge, tell them to enjoy a warm or cold beverage, or snack, and here is…

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Added by Chris Vitale on May 9, 2022 at 1:00pm — No Comments

Money and Morality

There’s a topic we believe is important to address prior to enlisting the

aid of mentors in this area. In many people’s minds — and in much of our

culture today — the very idea of wealth,

on at least a “gut” level, has been villainized. In my experience, however, nothing

could be further from the truth. Most of

the wealthy people I’ve known have been

kind, caring, generous people who have

worked extremely hard for what they

have…

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Added by Chris Saraceno on May 7, 2022 at 3:30pm — No Comments

Reframing Life’s Questions We can have it all if we change “OR” to “AND”

Reframing Life’s Questions

We can have it all if we change “OR” to “AND”

When deciding what we want out of life, and where to put our energy and focus to achieving our goals, my mentors and I have found that we need to avoid a limiting concept called “The Tyranny of the OR.”

This concept, described by…

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Added by Chris Saraceno on May 7, 2022 at 3:00pm — No Comments

The myth of the “self-made” man or woman is just that — A MYTH

The myth of the “self-made” man or woman is just that — "A MYTH"



We hold in awe those who started life without the benefit of money or

resources and went on to build empires. It’s almost as if they were destined

to be giants and got there with only their own determination and talents.

When we look closer, though, behind the myth of their “destiny,” we

begin to see the people around them. We see the family…

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Added by Chris Saraceno on May 7, 2022 at 3:00pm — No Comments

Early Introductions



Welcome back to our video series, Begin Again! When I met Ali Reda in 2010, he was ten years into the business selling 25-30 units a month. He was obviously not at the peak of his career, but some days he…

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Added by Damian Boudreaux on May 7, 2022 at 1:00pm — No Comments

Have You Read the Theory of Five? It will Change Your LIfe!

The Theory of 5 is a lifetime process; it only stops on the day we die. The Theory, which can be used by anyone at any stage of life, is based on selecting mentors in the five most significant areas of a person's life - spirituality, marriage, parenting, business and finance, and health. These men and women will guide and support us towards…

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Added by DealerELITE on May 6, 2022 at 3:00pm — No Comments

Now that we're at sticker, why don't we stay here?

I remember it like it was yesterday, the first time a car was discounted to make a deal. It was 1932, in Midtown Manhattan, New York City. Big Red Ewing accepted $1,450 “out the door” for a brand new 1933 Studebaker Dictator that stickered for $1,466 Plus TTL. Now, whether or not that’s true, I cannot say. But I’m sure it went down just like that. …

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Added by Chris Vitale on May 6, 2022 at 11:49am — 1 Comment

Finding The Real You

Wow so much support on the book today. Thank you to everyone that is buying my book and Kindle on Amazon today. Finding The Real You is on its way to becoming an Amazon Best Seller. If you have purchased the book yet go to Amazon type Ron Garverick buy the Kindle version (make me an Amazon Best Seller for .99 cents) and buy the paperback and I promise this book will change your life. Thank you for your love and support…

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Added by Ron Garverick on May 5, 2022 at 11:50am — No Comments

EasyCare Introduces New Vehicle Service Contract for Auto Dealers

VSC includes coverage for many types of vehicles and enhances consumer convenience benefits

 

NORCROSS, GA. — May 3, 2021  EasyCare, an APCO Holdings brand, introduces a new vehicle service contract (VSC) for auto dealerships. This VSC makes it easier for dealers to present in the F&I office by integrating coverage options for many vehicle types and needs into one product, including electric vehicles (EVs). Plus, this new product offers…

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Added by Scot Eisenfelder on May 3, 2022 at 11:49am — No Comments

World of Connection



We’re back with Begin Again. In our video series, we’ve been sharing tips about marketing your business. It’s our goal at Auto Training Academy to give you the tools you need to find great success in this…

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Added by Damian Boudreaux on May 2, 2022 at 1:00pm — No Comments

Bob Haeffner Joins APCO Holdings, LLC as Chief Financial Officer

NORCROSS, Ga.—May 2, 2022—APCO Holdings, LLC, a leading provider and administrator of automotive F&I products and home to the EasyCare and GWC Warranty brands, announced today that Bob Haeffner has joined the company as Chief Financial Officer.

 

Haeffner has nearly 30 years of financial and accounting experience and a deep…

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Added by Scot Eisenfelder on May 2, 2022 at 8:00am — No Comments

Auto Dealers and Modern Shopping Habits

 Modern shopping habits have changed drastically in the last 10 years and the changes have greatly empowered the customers. Consumers have access to more information than ever before and dealers need to adjust the way they are providing service. The days of a window shopper popping into a dealership and spending a day test driving cars are long gone. In fact, 46% of consumers prefer to do their auto shopping online. So, what does that mean for you? It means that two experiences must now be…

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Added by Holly Braschwitz on April 26, 2022 at 3:50pm — 1 Comment

Snapshot in Time



Hello again, my friends! We’re so happy to have you on this journey we’re calling Begin Again. We’ve been learning some amazing tips relevant to today’s market, and don’t you worry, folks! There’s plenty more to discuss. …



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Added by Damian Boudreaux on April 25, 2022 at 11:30am — No Comments

PROTECTIVE ASSET PROTECTION EXTENDS RELATIONSHIP WITH RUMBLEON INC. TO FURTHER EXTEND F&I OFFERINGS THROUGHOUT THE POWERSPORTS

Protective Asset Protection, a leading provider of F&I programs and services, announced today it has signed a national agreement with RumbleOn, Inc (RMBL), the nation’s first technology-based omnichannel powersports platform. As part of the deal, Protective Asset Protection will offer a full suite of F&I products to RumbleOn customers, along with expanded training and support to RumbleOn retailers.

 

The powersports market experienced record growth during 2021, with the…

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Added by John Sternal on April 25, 2022 at 9:56am — No Comments

Jason Ezell Joins FlickFusion Video Marketing as VP Partner of Communications

FlickFusion Video Marketing has hired Jason Ezell as Vice President of Partner Communications. In his new role, Ezell will maintain and help to build strategic relationships with digital marketing, website and CRM companies in the retail automotive industry.

“Jason brings a skillset and level of experience that will be incredibly valuable as…

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Added by Timmy D. James on April 25, 2022 at 9:15am — No Comments

Why Employees Hate Continuing Education

I am a very competitive person, so if you put me in a classroom situation, I am more than likely going to try to beat you on all of the test scores. However, I am also a person that dreads being forced into a corporate continuing education program. Some employers will just assume I am lazy, but the opposite is true. I am a very hard worker. So, what is it?

 

A recent Gallup State of the American Workplace report, published in June, states that…

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Added by Holly Braschwitz on April 15, 2022 at 11:23am — 1 Comment

Stan Sher of Dealer eTraining Talks BDC on Sunday Night Life by Dealer Vendor Match

Paul Meijer interviews some of the best minds and experts in the world of automotive business development center operations. Watch as Stan Sher talks about the HUGE opportunity for auto dealers to work leads Smarter Not Harder! The time has changed and we are living in an era where engagement counts. We spoke about operations and…

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Added by Stan Sher on April 10, 2022 at 3:00pm — No Comments

Time to Communicate



Ladies and gentlemen, we are back with our newest video series, Begin Again! For the last several weeks we’ve been walking you through our… Continue

Added by Damian Boudreaux on April 9, 2022 at 11:30am — No Comments

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