Anyone who’s spent time at a dealership knows the usual suspects. There’s the finance team, the managers, and of course, the service guys, and they all have their areas. But without fail, every time you look up, you wonder, “What is a sales consultant at a car dealership doing?” It seems like everything at once, and they can be staring into an engine block in the bay one minute and selling a hybrid on the other end of the lot the next. …

Program recognizes individuals that champion diversity, equity and inclusion in the automotive industry

RENTON, WA – October 17, 2023 – Matthew Phillips, CEO of Car Pros Automotive Group, has been named a 2023 Automotive News Notable Champion of Diversity. Phillips is featured in a special…

Auto dealership managers and leaders, you know this scene well: a lively sales floor with phones ringing nonstop, yet the sinking feeling that your sales numbers won’t reflect the bustling atmosphere. You’re seeing plenty of web traffic and inbound calls, but the number of closed deals struggles to hit monthly goals. 

This is where an auto dealer…

New, state-of-the art facility for the #1 Kia dealership in Orange County, CA, was unveiled at a ribbon-cutting ceremony; local dignitaries and Kia executives attended

RENTON, WA – October 12, 2023 – Car Pros, a leading automotive sales and service group, has opened its new,…

The automotive industry is an ever-evolving landscape, with customer expectations, technology, and market dynamics constantly shifting. To remain competitive and thrive in this dynamic sector, dealerships must adapt and innovate across various aspects of their operations. One critical area that often gets overlooked is the Finance & Insurance (F&I) department, where innovative training approaches are becoming essential to keep pace with the industry's evolution.…

Lack of pricing transparency from lenders complicates dealer efforts to bridge the trust and transparency gap with consumers, according to new eLEND Solutions survey

FOOTHILL RANCH, CA – October 11, 2023 – A new survey of auto dealers from…

We’ve all been there—trapped on the receiving end of a sales call that’s so rigidly scripted it’s practically robotic. “Hello [Customer Name], I am calling from [Company Name]...” It’s enough to make anyone hang up before they can finish their painful introduction. But let’s change our perspective for a moment. What if, instead of being a dull and practical exchange to wade through, the script (and the way it was used) set the stage for an informative and…

Pictured: Matthew Phillips, CEO of Car Pros Automotive Group, Congressman Derek Kilmer, Tod Vartaneian, General Manager Car Pros Kia Tacoma

Car Pros’ CEO and team members showcased the latest electric vehicles including the all-new Kia EV9, and…

Dealership leaders stand at a crossroads today. Many of them are asking, “How can I increase car sales at my dealership?” Yet, it’s not a question born out of incompetence or inability to sell. It’s a recognition that the market has shifted, and with it, the expectations of the consumers has evolved. 

Today, we’re dissecting modern car sales…

In the high-stakes arena of car sales, the rules of the game are constantly changing. Gone are the days when a smooth script and a pleasant voice were enough to seal the deal. Today’s phone sales landscape is a battleground where only the smartest, savviest, and most strategic thrive. 

And the truth is, you probably already know that. You’re not looking for advice because you “can’t”…

In the ever-evolving automotive industry, dealership culture plays a pivotal role in not only attracting customers but also retaining top talent. At the heart of this culture lies the dealership's management team. Effective leaders set the tone for the entire organization, shaping the values, attitudes, and behaviors that define the dealership's culture. In this blog post, we will delve into the crucial role that management plays in creating a positive and thriving dealership…

What to Look for in Car Sales Training Programs 

When you first dive into the world of car sales training, it’s easy to get bogged down in a sea of generic advice and cookie-cutter solutions. Ironically, the one-size-fits-all approach doesn’t really work for…

Sale of Gosch Ford Escondido to Aaron Automotive Group represents the 203rd dealership sold by Kerrigan Advisors since 2015; The sale confirms the strong interest of buyers in high volume markets with leading brands

INCLINE VILLAGE, NV – September 21, 2023 – Kerrigan Advisors, the premier sell-side advisor and thought partner to auto dealers nationwide, represented Hemet-based Gosch Auto Group in the sale of Gosch Ford Escondido to…

Credit Union Leasing of America extends its footprint in the northeastern US, bringing the benefits of vehicle leasing to more consumers in New Hampshire and Maine

San Diego, CA & Portsmouth, NH – September 12, 2023 – Credit Union Leasing of America (CULA) has been selected by…

In the competitive world of automotive service, keeping customers satisfied and loyal is essential for long-term success. The cost of acquiring a new customer is significantly higher than retaining an existing one, making customer retention a top priority for any automotive service business. But have you ever wondered just how much it…

First half 2023 buy/sell activity increased 26% compared to first half of 2022, resulting in a record 418 completed transactions over a trailing twelve-month period; market on track for a record year driven by resilience of auto retail profits and the strength of the dealership balance sheets, according to the Second Quarter 2023 Blue Sky Report^® by Kerrigan Advisors

INCLINE VILLAGE, NV – September 5,…

Sale of Nick Alexander BMW to Car Pros Automotive Group includes MINI and Collision Center, and represents the 201^st & 202^nd dealership, 50^th top luxury franchise sale led by Kerrigan Advisors since…

New dealerships will be rebranded to BMW of Downtown LA and MINI of Downtown LA; the sale represents the first step into luxury brands for Car Pros

RENTON, WA – August 24, 2023 – Car Pros Automotive Group announced today that it has acquired two dealerships from Los Angeles-based Nick Alexander Imports,…

Here’s a quick animated short which lays out exactly what Phone Ninjas does and how they do it! Click HERE to learn more!

Also, for dealerELITE members only for the month of August, claim two free, no-obligation Mystery Shops by clicking HERE. Find out how your team is…

In the dynamic and competitive world of automotive dealerships, success extends beyond sales numbers and revenue figures. A crucial factor that can significantly impact a dealership's overall success is its work culture. A positive work environment not only enhances employee satisfaction and retention but also plays a pivotal role in driving…