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Phone Skills: Getting The Subprime Customer To Make An Appointment

When a customer has credit issues , it becomes more difficult to get them in the door. Keep in mind that you are probably not the first dealer they have talked to.To help, here are some questions and answers I have used over the last 39 years.Q. Am I guaranteed to get a car?A. Yes and No, Yes, I have seen it happen every day. I have seen many customers walk in and drive away in a car the same day. No means that you have not come in yet to choose a vehicle and we haven’t had a chance to talk one…See More

Jul 15, 2020

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Ben Misra posted a blog post

Phone Skills: Getting The Subprime Customer To Make An Appointment

Jul 13, 2020

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Which best describes you?: Vendor Partner

What company do you work for (or own)?: Car Market Solutions, LLC

What is your current position within your organization?: President CEO

What is your company website?: http://www.carmarketsolutions.com

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Not everyone gets approved for DealerELITE. To maintain the integrity of DealerELITE, tell us what you will have to offer once a dealerELITE member?: 38 Year Car Guy.

Ben Misra's Blog

Phone Skills: Getting The Subprime Customer To Make An Appointment

Posted on July 13, 2020 at 2:34pm 0 Comments 0 Likes

When a customer has credit issues , it becomes more difficult to get them in the door. Keep in mind that you are probably not the first dealer they have talked to.

To help, here are some questions and answers I have used over the last 39 years.

Q. Am I guaranteed to get a car?

A. Yes and No, Yes, I have seen it happen every day. I have seen many customers walk in and drive away in a car the same day. No means that you have not come in yet to choose a…

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At 4:01pm on May 1, 2011, MANNY LUNA said…: Not looking for "credit predictor" or "data file information" or "Mathematical Guesses".

Real Time Scores close to actual, but still a " Soft Pull " so I don't have to have the customers signature.

I found what you wre looking for, let me know if you still need help...

Manny Luna

At 7:35pm on May 11, 2010, Michael A. Ruffolo said…: What's new Kemo Sabe?