Unfair and Deceptive Acts and Practices statutes (UDAP) cover virtually every aspect of a dealer’s sales, finance and fixed operations. Everything from advertising and marketing to consumers, staff conversations with customers, managers’ conversations with salespeople, how prices and payments are quoted, how deals are handled in F&I,…
Jim Radogna's Page
Profile Information
- Which best describes you?
- Vendor
- What company do you work for (or own)?
- Dealer Compliance Consultants, Inc.
- What is your current position within your organization?
- President
- What is your company website?
- http://www.DealerComply.com
- What is your Facebook page/URL?
- http://www.facebook.com/#!/profile.php?id=1783772956
- What is your LinkedIn page/URL?
- http://www.linkedin.com/profile/edit?id=54946816
- How did you specifically hear about DealerELITE? If referred, who?
- Not everyone gets approved for DealerELITE. To maintain the integrity of DealerELITE, tell us what you will have to offer once a dealerELITE member?
- Dealer Compliance Consultants is a leader in compliance resources and education for the automotive industry. Our mission is to assist auto dealerships, both large and small, in establishing and sustaining a culture of ethics and compliance. Our training programs allow dealers to educate their entire staff for a fraction of the cost of traditional programs. Our time saving, cost-effective solutions are easily integrated into the dealership's everyday operations, so employees can focus on selling and servicing vehicles while enhancing profitability and customer satisfaction.
Jim Radogna's Blog
20 Things Dealers May Not Know About Unfair and Deceptive Acts and Practices Statutes – But Probably Should
Posted on March 30, 2016 at 4:15pm 6 Comments 4 Likes
Compliance vs. Ethics: The Lines are Getting Blurry in the Car Business
Posted on February 26, 2016 at 9:00pm 5 Comments 5 Likes
Ethics and compliance are different from each other, but both are vitally important to the long-term success of dealerships and automotive professionals. Often the terms “unethical” and “illegal” are used interchangeably. Ethics is personal - it means the process of discerning what the correct action is. Law is impersonal and requires no discernment, just compliance. Ethics…
The FTC Strikes AGAIN - What a Surprise!
Posted on December 18, 2014 at 7:00pm 0 Comments 2 Likes
Winning the Battle and Losing the War
Posted on December 9, 2014 at 2:20pm 1 Comment 3 Likes
Just over 4 years ago, I wrote an article about how much damage an irate customer can do in the digital age: Unhappy Car Buyer Gets 110,000 Views on YouTube.…
Continue
© 2024 Created by DealerELITE.
Powered by
Comment Wall (11 comments)
You need to be a member of DealerELITE.net to add comments!
Join DealerELITE.net
Thanks for your friendship and your gift of sharing!
Thanks for joining "Nothing but Net". I really look forward to networking with you going forward and am honored that you chose to join~
Respectfully,
Nancy Simmons
Thanks for the invite! I'm with David Lewis and Assoc. as I'm sure Chris told you. Love to meet you sometime, where are you based out of?
Thanks for reaching out. I'm very new to this site.
Jim
View All Comments